Customer
Service Skills Overview:
New and easy ways to win customers for life! Quality service
is no longer an option to any business; it's a requirement for
survival. This workshop shares the tips, techniques and secrets
of delivering astounding customer service at every level, and
builds skills in how to meet every customer's needs and make
it FUN!
Audience:
Managers, Supervisors and lead staff that deals with, serves
and/or sells to a diverse customer base.
Program
Length: 1 Half Day (3-4 Hour) Program
Outline:
The Service Story You Can't Wait to Tell!
What Customers Want
5 Secrets, 4 Tips and 2 Rules
Wowing your Customers
Getting to YES!
Service Recovery
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Each
workshop purchase contains all the materials you need to conduct
an interactive and powerful workshop, complete with:
Price: $379.00
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