Communications
Workshop
Overview: Many of the problems that occur
in an organization are the direct results of people failing
to communicate. This workshop helps define what good communication
is, the skills of effective speaking, active listening, body
language, and techniques to clarify, create understanding and
improve communications.
Audience:
Executives, Managers, Supervisors, and where the goal is more
customer-focused, the frontline staff who deals with, serves
and/or sells to a diverse customer base.
Program
Length: 1 Half Day (3-4 Hour) Program
Outline:
 What
is Good Communication?
Effective
Speaking, Active Listening and Body Language
Jargon,
Lingo and Fuzzy Terms
Reading
Customers
Communicating
within Teams
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Each
workshop purchase contains all the materials you need to conduct
an interactive and powerful workshop, complete with:
Price: $379.00
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